My Online Account
Access data / Online points / Vouchers
- How to set up / link my online account with special purchasing conditions
- Where do I find the recommendation link?
- How long are my Neuland points valid?
- Where can I view my current Neuland points balance?
- When will my Neuland points be credited?
- How do I collect Neuland points?
- What is the loyalty program?
- How do I redeem my Neuland points?
- I can no longer access my online account!
- I can't activate my online account?
- Where do I enter my internal order number?
- Where can I find the shopping lists?
- How do I cancel my ShopPay account?
- How can I change my password?
- What does a default address mean?
- Where can I adjust my address details?
- How do I place an offer request via the online Global-Shop?
- Where do I enter my VAT ID number as an EU/GB customer?
- How do I create a wishlist?
- I’ve forgotten my password?
- Where can I redeem my voucher?
- How can I delete my account?
- Where do I enter my internal order number?
- How do I change my email address?
- Which browser should I use?