I received the wrong item. Michelle May 31, 2023 08:36 Updated Oh no, something went wrong. We are sorry about that. We want to fix the error for you as soon as possible. Please contact our customer service here. You can find all information regarding returns here. Related articles I accidentally ordered the wrong item The delivery was damaged during transport. I cannot find the email with my gift voucher. What can I do? Where can I view my current Neuland points balance?