Dominik Parson

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Activity overview

Latest activity by Dominik Parson
  • Dominik Parson created an article,

    What does Neuland's sustainability quotient tell us?

    We analyse all our products closely. We look at materials, production and delivery routes as well as service life and ease of repair. The Neuland NQ is then derived from all these components You ca...

  • Dominik Parson created an article,

    What is the Neuland NQ?

    Sustainability quotient for Neuland products.   It results from the two main phases in the life cycle of each product: 1. Production and 2. Use More info can be found here.

  • Dominik Parson created an article,

    Why can't I refill the FineOne sketch markers with pigment ink?

    Due to the nature and structure of the Neuland FineOne marker nibs (Sketch in 0.1; 0.3; 0.5 and 0.7 mm line width,) it cannot be refilled with the RefillOne Outliner, permanent, the RefillOne Metal...

  • Dominik Parson created an article,

    I cannot find the email with my gift voucher. What can I do?

    Open your order confirmation email and click on the orange "View Order" button. This will open the shopping cart for your order. In this view, under the Gift Voucher section, you can request the vo...

  • Dominik Parson created an article,

    I would like to pay in advance. Can I request a prepayment invoice?

    We will be happy to provide you with a pre payment invoice on request.Payment in advance can be set up for you in the online shop. Please contact support-in@neuland.com    

  • Dominik Parson created an article,

    How to set up / link my online account with special purchasing conditions

    Setup of your key account access1. Please log in at www.neuland.com  with your e-mail address and your individual password.   2. If you do not have an account yet, please register a new account by ...

  • Dominik Parson created an article,

    Where can I find the shopping lists?

    The shopping lists option no longer exist. Instead of the shopping lists, you can now save your favourite items under ‘wish lists’ in your customer account.  

  • Dominik Parson created an article,

    How do I cancel my ShopPay account?

    Have you registered with ShopPay and no longer wish to use it?You can unsubscribe using the following link:  https://shop.app/delete-account?locale=en Click on the link and enter your email address...