Michelle
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Recent activity by Michelle-
I have an urgent order. How can I request an express delivery?
Express delivery is only possible within Germany via DHL.For other express delivery options, please contact our customer service support-in@neuland.com More information on delivery times can be fin...
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Can I buy a gift voucher?
Yes, you can buy Neuland gift vouchers conveniently from our online shop. Once your payment has been received, you will receive an email with your voucher. You can either print out the email vouc...
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What are the delivery charges?
Our delivery charges applicable for Germany and the European Union: Parcel service with an order value up to 299,99 € = 4,90 €Freight deliveries with an order value up to 299,99 € = 16,90 € Orders ...
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What is the delivery time for YourMarker?
The delivery time depends on the order quantity. The markers are usually delivered within 2-3 weeks after receiving and approving the printable data. Please contact our sales team for a quote with ...
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How can I print my voucher?
To get a good print result, it is best to use Chrome or Edge as your browser and make sure that the header and footer are disabled and no scaling is set.
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Where can I rent Neuland boards?
Already since 2017 is rent4event GmbH in Schwetzingen our official partner for the rental of Neuland boards like: Pinboards, FlipCharts, GraphicWalls. That's a good thing because we can focus compl...
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How do I collect Neuland points?
This is how you collect Neuland points: * Open your account and verify your email address = 5 points * Subscribe to our newsletter = 5 points * Tell us your date of birth = 5 points * You also coll...
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Where do I find the recommendation link?
You can find your personal recommendation link in the tab "Neuland points" under the menu tab: Collect points. Send this link to a person for whom our products could be interesting. If a new custom...
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When will my Neuland points be credited?
Opening of your customer account = 5 points immediately Signing up for the newsletter = 5 points immediately You tell us your date of birth = every year, on your birthday, you get 5 points on your ...
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How do I redeem my Neuland points?
You have decided to collect Neuland points - great! Through our loyalty program you can easily collect Neuland points that you can use in the online shop. This is how you redeem your points: Clic...